About the Company

Our client is a leading global provider of contact center and customer engagement solutions, supporting some of the world's most recognised brands across telecommunications, insurance, healthcare, and retail. With operations across the US, Philippines, and Mexico, they employ over 13,000 people globally and are investing heavily in modernising their internal platforms. The culture is pragmatic, collaborative, and delivery-focused. Engineers are trusted to own outcomes, not just tickets.

About the Role

We are hiring a Cloud Engineer with strong Azure and C# experience to join a small, high-impact internal product team responsible for mission-critical business applications.

This is a hands-on role sitting at the intersection of software engineering and cloud platform ownership. You will work closely with a senior US-based backend engineer and a Manila-based frontend engineer, owning the Azure environment that underpins their core systems.

If you enjoy building, improving, and owning cloud platforms rather than just consuming them, this role will suit you well.

What You Will Be Doing

• Design, build, and operate Azure-based cloud environments supporting internal business applications

• Develop and support C#-based cloud services and integrations

• Own CI/CD pipelines using Azure DevOps, ensuring reliable and repeatable deployments

• Implement and manage Azure services including App Services, Azure Functions, Storage, Service Bus, Event Grid, Key Vault, and Application Insights

• Collaborate with backend and frontend engineers to deploy new features safely and efficiently

• Monitor application performance, reliability, and cost, improving observability and resilience

• Troubleshoot and resolve complex production issues

• Advocate for best practices in cloud architecture, security, and automation

What We Are Looking For

• Three or more years of experience in cloud engineering or software development with a strong Azure focus

• Strong hands-on C# development experience

• Proven experience with Microsoft Azure including App Services, Azure Functions, Azure Storage (Blob, Table, Queue), Service Bus, Event Grid, Azure AD, Key Vault, and Application Insights

• Solid Cosmos DB experience — working with NoSQL data models at scale

• Working knowledge of Python for scripting, automation, or data workflows

• Frontend development experience using React or similar frameworks

• Experience building and supporting CI/CD pipelines — Azure DevOps strongly preferred

• Solid understanding of cloud security, identity, and access control

• Adaptable across languages and frameworks — able to pick up new technologies based on project needs rather than defaulting to a single stack

• Strong understanding of code structure, architecture fundamentals, and writing maintainable, scalable code

• Comfortable working with distributed teams across time zones

• Clear communicator who can explain technical decisions pragmatically

Nice to Have

• Infrastructure as Code experience — Bicep, ARM, or Terraform

• Containerisation using Docker, Kubernetes, or Azure Container Apps

• Additional cloud platform exposure — AWS or GCP

• SQL database experience alongside NoSQL

• Familiarity with cost optimisation and performance tuning in Azure

• Exposure to AI or machine learning workloads in a cloud environment

Why This Role

• Clear ownership of the Azure platform rather than just feature delivery

• Internal product team with no external client firefighting

• Real influence over architecture and deployment decisions

• Collaborative, low-ego engineering environment

• Strong runway as the platform continues to scale